Privacy Policy

Your privacy is very important to us. The purpose of this Privacy Policy is to outline the terms on which we collect, use, and disclose your personal information, and how you may request updates to your information or obtain additional details regarding our privacy practices.

WHAT DO WE DO WITH YOUR INFORMATION?

Your personal information is used only for the purposes for which it was collected. When you purchase something from ekkobath.ca, as part of the buying and selling process, we collect personal information such as your name, address, phone number, and email address. Personal information means any information that can identify you as an individual.
We use this information to help facilitate your transaction with us, including the purchase, shipment, delivery, and return (if applicable) of your products.
When you browse ekkobath.ca, we also automatically receive your computer’s internet protocol (IP) address and related information that helps us understand your browser, device, and operating system.
With your permission, we may also send you emails regarding new products, promotions, launches, and updates from Ekko Bath. You may unsubscribe from these communications at any time.

CONSENT

When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or process a return, you consent to our collecting and using your information for that specific purpose.
If we request your information for a secondary purpose, such as marketing, we will either ask directly for your expressed consent or provide you with an opportunity to decline.
If after opting in you change your mind, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at:
[Ekko generated support email]

DISCLOSURE

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

SHOPIFY

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage systems, databases, and the general Shopify application. Your information is stored on secure servers protected by firewalls and security measures.
For more information, please refer to Shopify’s Privacy Policy.

PAYMENT

If you choose a direct payment gateway to complete your purchase, Shopify stores your payment information securely. Payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your transaction information is stored only as long as necessary to complete your transaction. Once complete, the purchase transaction data is deleted.
All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, including brands such as Visa, Mastercard, American Express, and Discover.

THIRD-PARTY SERVICES

In general, third-party service providers used by ekkobath.ca will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us.
Certain third-party providers, including payment gateways and transaction processors, may have their own privacy policies regarding the information we provide to them for purchase-related transactions. We recommend reviewing their privacy policies to better understand how your personal information is handled.
Please note that some third-party providers may be located in different jurisdictions than either you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction in which that provider operates.
Once you leave ekkobath.ca or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

Links on ekkobath.ca may direct you to external websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies separately.

GOOGLE ANALYTICS

ekkobath.ca uses Google Analytics and related analytics tools to better understand visitor behavior, website traffic, product engagement, and search activity across the website.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure your information is not lost, misused, accessed, disclosed, altered, or destroyed.
|If you provide payment information, it is encrypted using secure socket layer (SSL) technology and stored using AES-256 encryption standards.
Although no method of transmission over the internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional industry-standard security practices.

COOKIES

ekkobath.ca uses cookies and similar technologies to improve your browsing experience, remember cart and account information, analyze website traffic, and improve overall website functionality.
Some cookies may be provided by Shopify and third-party services such as Google Analytics.
Examples may include:
Session cookies used to maintain your browsing session
Cart cookies used to save shopping cart contents
Analytics cookies used to understand visitor activity and website performance
Security cookies used for fraud prevention and secure browsing
You may disable cookies through your browser settings at any time, although some parts of the website may not function properly as a result.

AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your province, state, or country of residence, or that you have provided consent for any minor dependents to use this website.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it periodically. Changes and clarifications will take effect immediately once posted on the website.
If significant changes are made to this policy, we will notify users here so that you remain informed about what information we collect, how it is used, and under what circumstances it may be disclosed.
If ekkobath.ca is acquired or merged with another company, your information may be transferred to the new owners so we may continue providing products and services to you.